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Prescriptions

You can request a repeat prescription in 4 different ways: 

1. Online using the NHS app or NHS login on a desktop. This is the easiest way of requesting repeat prescriptions as they are written out for you and you need to just tick what you are requesting.

2. Our website. Please visit this page and select 'Admin query' then 'Repeat prescription'. You must then type each individual prescription you are requesting including the strength and dose. Please also name which pharmacy you want us to send it to. 

For prescription requests, unless you hear from us you can presume your prescription has gone to the pharmacy of your choice after 2 full working days.

3. Your pharmacy may be willing to request it on your behalf, you need to contact them to check if they are happy to.

4. In person at the surgery by: Completing a handwritten request, which must include your name, date of birth, full address and details of what medication is needed including the name, strength and dose. Please also state which pharmacy you want it sent to. 

Please note 

  • We do not accept repeat prescription requests by phone.
  • We do not accept prescription requests from patients via our email. 
  • You need to allow 2 working days before collecting your prescription from the pharmacy.
  • If you need to request your medication 'urgently' please read our urgent prescription policy.

Prescription Review

We may ask you to have a prescription review to check your medication. This is so we can be sure that your medicines are working and that you are on the right doses. A review can also help us to understand if any changes need to be made to your medications. Alternatively, you may request a review of your medications with the pharmacist. To do this, please visit this page and select 'Admin query' then 'Something else'. Please provide as much information as possible.

Prescriptions for foreign travel

Under NHS legislation, the NHS does not have responsibility for people when they leave the United Kingdom. People travelling to Europe are advised to apply for a Global Health Insurance Card.

You should request enough medication for any pre-existing condition to cover your journey – please allow sufficient time to plan this. If you are returning within the timescale of your usual prescription, then this should be issued as usual. Patients are entitled to carry prescribed medicines, even if originally classed as controlled drugs, for example, morphine sulphate tablets.

For longer visits abroad (greater than 3 months), you are advised to register with a local doctor abroad for continuing medication (you may need to pay for this).

NHS General Practitioners are not responsible for prescriptions of items needed for conditions which may arise while travelling, for example travel sickness or diarrhoea. Patients are advised to buy these items from community pharmacies before travel.

See also guidance for Medications for travel abroad.

 

Help with NHS costs

If you need help with NHS costs, or to know if you can get free prescriptions, click the button below for more information.

Help with NHS Costs

 

 

Berrylands